Terms of Service

By creating an account, clicking "I Agree," or otherwise accessing or using the FieldBolt software platform (the "Service"), you ("User," "you," or "your") agree to be bound by this End User License Agreement ("Agreement") and all terms incorporated by reference. If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to this Agreement, in which case the terms "you" or "your" shall refer to that entity. If you do not have such authority, or if you do not agree with all of these terms, you must not accept this Agreement and may not use the Service.

FieldBolt provides a cloud-based field service management platform designed for trade contractors, including but not limited to plumbing, HVAC, electrical, roofing, landscaping, and general contracting businesses. The Service includes AI-powered bid estimation, job and crew management, customer relationship management, invoicing, expense tracking, scheduling, route optimization, and integrations with third-party services such as QuickBooks Online.

The Service is provided on a subscription basis. Specific features vary by subscription plan. FieldBolt reserves the right to modify, suspend, or discontinue any aspect of the Service at any time with reasonable notice to active subscribers.

You must register for an account to use the Service. You agree to:

• Provide accurate, current, and complete information during registration • Maintain and promptly update your account information • Keep your password confidential and not share it with any third party • Notify FieldBolt immediately of any unauthorized use of your account • Be responsible for all activities that occur under your account

FieldBolt reserves the right to suspend or terminate accounts that contain false or misleading information or that are used in violation of this Agreement. You may not create multiple accounts for the purpose of circumventing plan limits or other restrictions.

4.1 Subscription Plans. FieldBolt offers multiple subscription tiers (Starter, Pro, Team) with different feature sets and usage limits as described on our pricing page. Plan details and pricing are subject to change with 30 days' advance notice to current subscribers.

4.2 Payment. You authorize FieldBolt to charge your payment method on a recurring monthly or annual basis for your selected plan. All fees are due in advance. Payment is processed through Stripe, Inc., a third-party payment processor. By providing payment information, you agree to Stripe's Terms of Service.

4.3 Free Trial. FieldBolt may offer a free trial period. At the end of the trial, your account will automatically convert to a paid subscription unless you cancel prior to the trial expiration.

4.4 Refunds. All subscription fees are non-refundable except as required by applicable law. If you downgrade or cancel mid-period, you retain access until the end of the billing period but will not receive a prorated refund.

4.5 Late Payment. FieldBolt reserves the right to suspend access to your account for non-payment. Access will be restored upon receipt of all outstanding amounts.

Subject to your compliance with this Agreement and timely payment of applicable fees, FieldBolt grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service solely for your internal business operations during the subscription term.

This license does not include the right to:

• Modify, copy, or create derivative works based on the Service • Reverse engineer, decompile, or disassemble the Service • Resell, sublicense, or otherwise transfer rights to the Service • Remove or alter any proprietary notices or labels • Use the Service for any purpose not expressly permitted under this Agreement

You agree not to use the Service to:

• Violate any applicable laws, regulations, or third-party rights • Transmit spam, malware, or other malicious code • Attempt to gain unauthorized access to any system or network • Impersonate any person or entity • Collect or harvest any personally identifiable information without consent • Interfere with or disrupt the integrity or performance of the Service • Conduct load testing or benchmarking without prior written consent • Use automated scripts or bots to interact with the Service in a manner that imposes an unreasonable burden on our infrastructure

FieldBolt reserves the right to investigate and take appropriate legal action against anyone who, in FieldBolt's sole discretion, violates these provisions.

7.1 Ownership. You retain all right, title, and interest in and to the data, information, and content you submit to the Service ("Your Data"), including customer information, bid data, invoices, and business records. FieldBolt claims no ownership over Your Data.

7.2 License to FieldBolt. By submitting Your Data, you grant FieldBolt a worldwide, royalty-free license to store, process, transmit, and display Your Data solely as necessary to provide the Service to you and as described in our Privacy Policy.

7.3 Data Accuracy. You are solely responsible for the accuracy, quality, integrity, and legality of Your Data and the means by which you acquired it. FieldBolt is not responsible for errors in Your Data or for any decisions you make based on outputs generated by the Service.

7.4 AI Processing. The Service includes AI features powered by Anthropic's Claude API. When you use AI features, your input (job descriptions, bid details, crew information) is processed by Anthropic's API. FieldBolt does not use Your Data to train AI models. See our Privacy Policy for details.

7.5 Data Export. Upon request and prior to account termination, FieldBolt will provide a copy of Your Data in a standard machine-readable format. After account termination, FieldBolt may delete Your Data after 30 days.

The Service, including all software, algorithms, interfaces, documentation, and AI models, is the exclusive property of FieldBolt and its licensors and is protected by copyright, trademark, patent, and other intellectual property laws. FieldBolt's name, logo, and product names are trademarks of FieldBolt and may not be used without prior written permission.

Any feedback, suggestions, or feature requests you provide to FieldBolt may be used by FieldBolt without restriction or compensation to you.

Your use of the Service is subject to FieldBolt's Privacy Policy, which is incorporated into this Agreement by reference. The Privacy Policy explains how FieldBolt collects, uses, and protects your personal information. By using the Service, you consent to the data practices described in the Privacy Policy. You can review the Privacy Policy at fieldbolt.io/privacy.

The Service integrates with or relies upon third-party services including Stripe (payment processing), Anthropic (AI processing), Neon (database infrastructure), Resend (transactional email), and Intuit QuickBooks (accounting integration). Your use of these integrations is subject to the respective third-party terms of service. FieldBolt is not responsible for the availability, accuracy, or conduct of any third-party service.

When you connect a third-party service (e.g., QuickBooks), you authorize FieldBolt to exchange data between your FieldBolt account and that third-party service on your behalf.

Each party agrees to keep confidential any non-public information disclosed by the other party that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information ("Confidential Information"). Neither party will disclose Confidential Information to third parties without prior written consent, and each will use Confidential Information only to fulfill its obligations under this Agreement.

This obligation does not apply to information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was already known to the receiving party; (c) is independently developed by the receiving party; or (d) must be disclosed by applicable law or court order.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. FIELDBOLT EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

FIELDBOLT DOES NOT WARRANT THAT: (A) THE SERVICE WILL MEET YOUR REQUIREMENTS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; OR (D) ANY ERRORS IN THE SERVICE WILL BE CORRECTED.

AI-GENERATED BID ESTIMATES, SCHEDULES, AND RECOMMENDATIONS ARE ADVISORY ONLY. YOU ARE SOLELY RESPONSIBLE FOR REVIEWING AND APPROVING ANY AI-GENERATED OUTPUT BEFORE ACTING ON IT. FIELDBOLT IS NOT RESPONSIBLE FOR LOSSES ARISING FROM YOUR RELIANCE ON AI-GENERATED OUTPUTS.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FIELDBOLT, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR THE USE OR INABILITY TO USE THE SERVICE, EVEN IF FIELDBOLT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL FIELDBOLT'S TOTAL CUMULATIVE LIABILITY TO YOU EXCEED THE GREATER OF: (A) THE FEES PAID BY YOU TO FIELDBOLT IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED DOLLARS ($100).

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.

You agree to defend, indemnify, and hold harmless FieldBolt and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (a) your use of or access to the Service; (b) Your Data; (c) your violation of this Agreement; (d) your violation of any third-party right, including intellectual property rights; or (e) any claim that Your Data caused damage to a third party.

15.1 Term. This Agreement begins when you first access the Service and continues until terminated.

15.2 Termination by You. You may cancel your subscription at any time through your account settings or by contacting support. Cancellation takes effect at the end of the current billing period.

15.3 Termination by FieldBolt. FieldBolt may terminate or suspend your access to the Service immediately, without prior notice or liability, if you breach this Agreement or if FieldBolt decides to discontinue the Service. FieldBolt will provide at least 30 days' notice for discontinuation of the Service.

15.4 Effect of Termination. Upon termination: (a) your license to use the Service immediately ceases; (b) you must stop using the Service; (c) any outstanding fees become immediately due; and (d) FieldBolt may delete Your Data after 30 days. Sections 7–9 and 11–17 survive termination.

This Agreement is governed by the laws of the State of Delaware, United States, without regard to its conflict of law provisions. You and FieldBolt agree to submit to the exclusive personal jurisdiction of the courts located in Delaware for resolution of any lawsuit or court proceeding permitted under this Agreement.

Before filing a claim, each party agrees to try to resolve the dispute informally by contacting the other party. If a dispute is not resolved within 30 days, either party may bring formal proceedings.

YOU AND FIELDBOLT AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION.

FieldBolt reserves the right to modify this Agreement at any time. If we make material changes, we will notify you by email (to the address associated with your account) or by a prominent notice within the Service at least 14 days before the changes take effect. Your continued use of the Service after the effective date of revised terms constitutes your acceptance. If you do not agree to the new terms, you must stop using the Service before the effective date.

18.1 Entire Agreement. This Agreement, together with the Privacy Policy and any order forms or subscription confirmations, constitutes the entire agreement between you and FieldBolt regarding the Service and supersedes all prior agreements.

18.2 Severability. If any provision of this Agreement is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force.

18.3 Waiver. FieldBolt's failure to enforce any right or provision of this Agreement will not be considered a waiver of those rights.

18.4 Assignment. You may not assign or transfer this Agreement without FieldBolt's prior written consent. FieldBolt may assign this Agreement without restriction.

18.5 Force Majeure. Neither party will be liable for delays or failures in performance resulting from causes beyond their reasonable control.

18.6 Notices. FieldBolt will send notices to the email address associated with your account. You must send legal notices to legal@fieldbolt.io.

If you have any questions about this Agreement, please contact us:

FieldBolt Email: legal@fieldbolt.io Website: https://fieldbolt.io

For general support: support@fieldbolt.io